Customer Service Employee (German) for an international florist in Amsterdam

Since our client, an international florist, started their business more than 30 years ago, they have delivered more than 50 million bouquets around the world, making millions of people happy. Although today they are a successful international company, the entrepreneurial spirit from the founders in Sweden is still alive. They work every day to exceed the expectations of their customers and florists and to spread happiness and joy through flowers – anywhere, anytime.

What we offer:

  • Salary in line with business standard
  • Work in an international environment (14 different nationalities work in the Amsterdam office)
  • Lots of international contacts (worldwide network with more than 250 countries connected)
  • You have your own creative freedom

What are you going to do

You will be responsible to help our customers make their friends, families, colleagues and loved ones happy, noticed and remembered and to make life easier and more profitable for our florists.

Tasks:
• Order processing
• Help florists and customers (B2C and B2B) via phone, social, whatsapp, chat and email
• Writing and updating manuals
• Keep knowledge base updated
• Helping other teams with seasonal activities

If you have any questions feel free to contact me under l.zorzi@youngcapitalinternational.com or +49 3088789163. 

What we ask:

  • At least finished high school
  • Experience in Customer Service is a plus
  • You are good at working with computers
  • Affinity for social media
  • Fluency in German, ideally also in Dutch and French

Apply

Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!

Extra information

Education Level
Middelbare school
Location
Amsterdam
Working hours per week
20 - 40
Type of Contract
Fulltime (startersfunctie), Parttime (overdag)
Salary indication
Tussen €1800 en €2000 per maand
Responsible for
Primarily responsible for order processing and customer service
Published at
08-11-2018

Amsterdam | Noord-Holland | Administratieve bijbaan | Callcenter bijbaan | Fulltime (startersfunctie) | Parttime (overdag) | Middelbare school

Lilian Zorzi

Recruiter

Lilian Zorzi, bereikbaar op tel. 00493088789163 of 0031612427831

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