Are you passionate about beauty and do you like helping people with high service? Apply for Swedish customer service agent at a great cosmetic firm in Amsterdam!
As a Swedish customer service agent at a great cosmetic firm in Amsterdam you will answer beauty related questions from customers by phone, email, Social Media and web forms. While working as a Swedish customer service agent at the best-known beauty brand, you get a lot of different questions. For example ‘Is it possible to mix a personalised shampoo?’ or ‘What products are processed in the Sakura product line?’. To all those questions, you give the right answers. Whoever the customer is, as a customer service agent you give them that relaxed Rituals feeling. Because after all, you make customers feel heard, understood and loved!
Before you start, you will attempt a writing test which will take you about 60 minutes.
For this position it is important that you are available from Monday to Sunday from 9 a.m. to 9 p.m. Based on a schedule you will be scheduled on different shifts every couple of weeks. This can be from 9 a.m. till 5.30 p.m. or from 12.30 p.m. to 9 p.m. You will receive this planning 4 weeks in advance. So you have to be flexible and able to work in weekends as well.
Because of Corona you will work from home. No worries, they will provide a laptop and in the future this might change. But for now this cannot be a problem for you.
Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!
The customer care department of Rituals is open from Monday - Sunday from 09:00-21:00.
Because of Corona the training will be online and you can work from home.
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