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Are you the next Swedish customer service agent in Amsterdam en Enschede

Are you passionate about beauty and do you like helping people with high service? Apply for Swedish customer service agent at a great cosmetic firm in Amsterdam!

What are you going to do:

As a Swedish customer service agent at a great cosmetic firm in Amsterdam you will answer beauty related questions from customers by phone, email, Social Media and web forms. While working as a Swedish customer service agent at the best-known beauty brand, you get a lot of different questions. For example ‘Is it possible to mix a personalised shampoo?’ or ‘What products are processed in the Sakura product line?’. To all those questions, you give the right answers. Whoever the customer is, as a customer service agent you give them that relaxed Rituals feeling. Because after all, you make customers feel heard, understood and loved!

Before you start, you will attempt a writing test which will take you about 60 minutes.

For this position it is important that you are available from Monday to Sunday from 9 a.m. to 9 p.m. Based on a schedule you will be scheduled on different shifts every couple of weeks. This can be from 9 a.m. till 5.30 p.m. or from 12.30 p.m. to 9 p.m. You will receive this planning 4 weeks in advance. So you have to be flexible and able to work in weekends as well.

Because of Corona you will work from home. No worries, they will provide a laptop and in the future this might change. But for now this cannot be a problem for you. 

What we offer:

  • A salary of €12,20 gross per hour;
  • A challenging job;
  • Lots of international contacts;
  • The possibility to work from home;
  • The chance to build up your cv.

What we ask:

  • No minimum education required
  • You are available for at least 24 hours a week;
  • You are passioned about cosmetics;
  • You speak Swedish and English fluently.


Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!

Extra information

The customer care department of Rituals is open from Monday - Sunday from 09:00-21:00.

Because of Corona the training will be online and you can work from home.

Education Level
MBO, HBO, Universiteit
Amsterdam, Enschede
Working hours per week
24 - 40
Type of Contract
Fulltime (startersfunctie), Parttime (overdag)
Salary indication
€12,20 per uur
Responsible for
Responsible for all the incoming calls and questions

Amsterdam | Enschede | Callcenter bijbaan | Fulltime (startersfunctie) | Parttime (overdag) | MBO | HBO | Universiteit

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