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Customer Service Agent (m/f/d) in Amsterdam

Our client, an international florist, started their business more than 30 years ago and they have delivered more than 50 million bouquets around the world, making millions of people happy. They work every day to exceed the expectations of their customers and florists and to spread happiness and joy through flowers – anywhere, anytime.

What are you going to do:

As Customer Service Agent (m/f/d) you will be responsible for helping our customers making their friends, families, colleagues and loved ones happy, noticed and remembered while making life more comfortable and profitable for our florists.

Among your main tasks as Customer Service Agent (m/f/d) are:

  • Order processing
  • Writing and updating manuals
  • Supporting other teams with seasonal activities
  • Helping florists and customers (B2C and B2B) via phone, social media, WhatsApp, chat, and email

What we offer:

  • Salary in line with business standard
  • Work in an international environment
  • Lots of international contacts
  • You have your own creative freedom

What we ask:

  • At least finished high school
  • Experience in Customer Service is a plus
  • You are good at working with computers
  • Fluency in all three of the following languages: French, German and Dutch


Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!

Extra information

If you have any questions feel free to contact me under l.zorzi@youngcapital.nl or dial +31612427831. 


Update COVID-19: In order to prevent the spread of the coronavirus, we cannot continue with the incoming applications at the moment. You are still welcome to apply - we will contact you again as soon as the situation changes.

Education Level
Middelbare school, MBO, HBO, Universiteit
Working hours per week
32 - 40
Type of Contract
Fulltime (startersfunctie), Parttime (overdag)
Salary indication
Tussen €1.800 en €2.000 Per maand
Responsible for
Primarily responsible for order processing and customer service

Amsterdam | Administratieve bijbaan | Callcenter bijbaan | Fulltime (startersfunctie) | Parttime (overdag) | Middelbare school | MBO | HBO | Universiteit

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